Frequently Asked Questions
Everything you need to know about your ARNE experience.
How long does shipping take?
We offer standard and express delivery options. Standard shipping typically takes 3-5 business days, while express orders arrive within 1-2 business days.
What is your return policy?
We offer a 28-day return period from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend checking these against your own measurements to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Klarna.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to follow your parcel's journey.
Do you restock sold-out items?
We frequently restock our core collections. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted as soon as your size returns.